Ordering

Terms of Sale:

• Subject to credit approval.
• Master Card, Visa and American Express available.
• Net 30 days available with established references.

Transportation:

• All prices are F.O.B. Linden, NJ (shipping point) unless prior arrangements have been made.

Minimum Billing:

• $100.00 net before shipping charges.

Sample Policy:

• Cost of merchandise and a $25.00 service charge, plus freight.
• Cost of material only credited to next billed purchase of same item.

Returns:

• No returns may be made without prior authorization as per full details on return policy.

Returned Goods Policy

As returned goods represent an economic waste and add to the cost of distribution, it is important that Ruger Chemical Co., Inc. adopt a uniform returned goods policy that is not only realistic and fair from our point of view, but also that of our clients. With this goal of fairness in mind, the following policy shall be used as guidelines in the acceptance of merchandise for return and the issuance of credit.

1. Merchandise returned must be:
   1. Authorized by a Customer Service Representative of Ruger Chemical Co., Inc.
   2. A list of the merchandise, including order number(s), control number(s), date(s) of purchase, must be submitted when requesting return authorization.
   3. Merchandise returned without authorization will be disposed of without the issuance of credit, and all costs of disposal (including that of transportation, disposal itself, and hazard fees, if any) incurred by Ruger Chemical Co., Inc. will be passed on to the client.
2. Merchandise not returnable for credit consideration:
   1. Open, broken or marked up packages.
   2. Merchandise purchased more than six months ago.
   3. Merchandise that was involved in a fire, sacrifice, surplus, or bankruptcy sale.
   4. Merchandise that is deteriorated due to causes beyond control of the Manufacturer; i.e.: improper storage, heat, cold, smoke, etc.
   5. Merchandise that is damaged in transit. Claim should be served on the carrier.
3. Return transportation charges are to be paid by the firm making the return.
4. Credit will be issued based upon the original sale price less restocking charge.

Please note: The above policy does not apply to merchandise returned because of errors in shipment or defective packaging, etc.

All prices subject to change without notice. All orders will be acknowledged within 24 hours, Monday through Friday via phone or E-mail. Stock and price subject to current inventory. It is our policy to process orders immediately, whenever possible.